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Terms of Sale

 

    1. Introduction
      1. These Terms of Sale set out the terms and conditions on which products are supplied to you as a buyer on www.Ang Gadgets.com or on our mobile application (together defined as the “Site”). The owner and operator of the Site is Ang Gadgets E Commerce Owned By Ang Gadgets AD Holdings One Person Company LLC, a limited liability company registered in the United Arab Emirates (“UAE”) under license number 764928, with its office located at Emaar Boulevard Plaza Tower 2, Downtown Dubai in the UAE (“we”, “our” or “us”).
      2. Please read these terms carefully before you submit your order via the Site. By placing an order on the Site, you are agreeing to be bound by these Terms of Sale with immediate effect.
    2. Order Acceptance
      1. Supplier. Each product in your order is sold either by us or by the local or international seller that is specified on the Site.
      2. Order Acceptance. Our acceptance of your order will take place when we notify you of our acceptance in writing (e.g. by email or mobile messaging). If we are unable to accept your order, we will inform you of this in writing or through a call and will not charge you for the product.
      3. Payment. By placing an order, you authorise us or our third-party payment processer to process your credit/debit card details for the amount of your order. We accept payment by,
        1. credit/debit card;
        2. via your wallet; or
        3. cash on delivery (an amount not exceeding AED 6,500)
      4. In order to authorise credit/debit card payments, we may be required to create an account for you with our third-party payment processors, including accepting their standard terms and conditions and submitting your details to them on your behalf. You hereby authorise us to do so and we shall not be liable to you for any damage or loss you may incur as a result.
      5. We may remove or add cards or other payment methods that we accept at any time without prior notice to you.
      6. Cancelling Order. You may cancel your order immediately prior to shipping for any reason.
      7. Our Cancellation. We may cancel your order(s) if:
        1. you do not make any payment to us when it is due;
        2. you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products; or
        3. you do not, within a reasonable time, allow us to deliver the products to you or collect them from us; or
        4. you attempt to bulk or multi-order purchase in accordance with clause 2.8, below.
        5. order(s) not being capable of fulfilled due to product(s) not being available.
      8. Bulk/Multiple Purchasing. We reserve the right to reject any orders, at our sole discretion, where we detect bulk purchasing or multiple units of similar products being purchased.
    3. Delivery of your order
      1. Delivery Costs. The costs of delivery will be as displayed to you on our Site.
      2. Delivery Date. This information will be displayed to you on our Site.
      3. Delivery Delays:
        1. if our supply of the product is delayed by an event outside of our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay;
        2. if no one is available at your address to take delivery and the products cannot be posted through your letterbox, we will notify you of how to rearrange delivery or collect the product;
        3. if you do not collect the product from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot, we will contact you for further instructions. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection, we will cancel your order.
      4. ID Requirement Upon Delivery. We may, at our sole discretion, make any inquiry we deem necessary to verify your identity and/or ownership of your financial instruments by requesting that you provide us with further information or documentation, including, but not limited to requesting a form of identification and/or credit card. If we are unable to verify or authenticate any information you provide, we have the right to refuse delivery and cancel the order.
      5. Delivery from Overseas. Note that you might be considered the importer of record in the event that your order requires delivery from overseas. In such instance, you are required to ensure that your ordered products can be lawfully imported, comply with all laws and regulations and to pay all fees and customs duties relevant to your purchase.
      6. Title to Products. A product will be considered owned by you and your responsibility from the time we deliver the product to the delivery address and you have paid for the product.
      7. Invoice. We will issue an electronic invoice for your purchase and send such invoice to the email address you provided to us.
    4. Returns
        1. The table below sets out our conditions for returns:
  • Return
  • Return (Possibility)
  • Return Condition
  • You have received a wrong product;
    You have received a product that is not as described on the Site; or
    You have received a damaged product.
  • Yes
    For refurbished products, you must return the product within seven (7) days of receipt of shipment.
  • Product is unused, in original unbroken packaging and includes all tags.
    For electronics, open products will be accepted if different from description or picture displayed.
  • You have changed your mind
  • Only in certain conditions as specified in our Returns Policy.
    You have a right to return a product within fifteen (15) days of receipt of shipment.
    For refurbished products, you must return the product within seven (7) days of receipt of shipment.
  • Returns are subject to category specific terms and conditions to be found in our Returns Policy.
  •  
        1. Non-returnable Products. You do not have a right to return, replace or exchange products in respect of:
          1. products that are classified as hazardous materials or use flammable liquids or gases;
          2. products that have been used or damaged by you or are not in the same condition as you received them;
          3. any consumable product which has been used or installed;
          4. products with tampered or missing serial numbers; or
          5. products that fall under specific categories, including food, beverages, household goods, digital books, swimwear, hosiery, underwear, socks, health, contact lenses, hygiene related and personal care products and certain baby products (e.g. tethers, diapers, hygiene tissues, feeding related products) music, video and video games.
        2. Contacting Us (arrange a Return). You can reach out to us by, going to the ‘Account’ section, click on ‘Need Help?’
        3. Your Refund:
          1. For delivered products, we will refund to you the product amount (excluding the amount paid for the original shipping fees) in full plus the cost of return:
            1. if the products are faulty or not as described on our Site; or
            2. if you reason for return is due to an error on our side, such as an error in pricing or description, a delay in delivery etc.
          2. In all other circumstances, we will refund the product amount (excluding the amount paid for the original shipping fees) and you may pay the costs of return shipping.
            For products not delivered, you will receive a full refund if you cancel the order under clause 2.6;
        4. Refund Procedure. We will issue a refund to you depending on the method you used for payment, as follows:
          1. if you paid by cash on delivery, we will issue a refund to your wallet.
        5. Refund Timescale. Your refund will be initiated once your product is received back in our customer fulfilment center and inspected by our team, and the final refund will be received by you as follows:
          1. if the refund is to your credit/debit card, within seven (7) days from the day on which we receive the product back in our customer fulfilment center;
          2. if you have cancelled your order before shipping, an automated refund will be provided back to you.
    2. Tamper-proof Policy
      1. For information relating to Cashback please refer to FAQ section
      2. Defect or damage to your product
        1. Warranty. Ang Gadgets warranty policy helps you stay covered in case of defects in material, design and workmanship after purchase of the product. On selected products and in instances where we are considered the seller, a twelve (12) months warranty will be provided for the eligible items purchased for all the buyers within UAE. In instances where products are bought through a seller that is not us, the terms of the respective seller’s warranty will apply. Excluding Apple products (Accessories warranty: 1 year), other electronic device accessories are subject to a six (6) months warranty starting from the delivery date. Warranty of the item begins from the product delivery date. Warranty obligations are limited to repair of defective product or replacement of the defective part, or replacement or refund according to paid/sold price of the product itself (such decision at the product seller’s discretion). Not all products are covered by the warranty, always check the product listing to know if it includes warranty benefits.
        2. Authorised Service Centres. On selected products and in instances where we are considered the seller, warranty repairs will be carried out by authorized service centres. In instances where products are bought through a seller that is not us, the terms of the respective seller’s warranty will apply. Please refer to our Warranty Policy for more details.
  • Product Category
  • Product Types
  • Max. Repair Time
  • Max. Number of Repairs before Replacement/Refund
  • Action if Repair Not Possible/ Max. Number of Repairs Completed
  • Electronics
  • Mobiles
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Laptops / Tablets
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Cameras
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Audio/Video
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Appliances
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Electronic Accessories
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Video Games (Consoles)
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Fashion
  • Watches
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Toys, Kids & Baby
  • Baby Gear
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Toys
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Sports & Outdoors
    Fitness Equipment
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  • Health & Beauty
    Electric Personal Care
  • 14 days from reception in our repair centre
  • 3
  • Replacement if available, otherwise refund
  •  
      1. Warranty Period. Repair or replacement under the terms of this warranty does not provide right to extension or renewal of the warranty period. Warranty terms are in accordance with your device manufacturer. For more details about specific terms of the warranty for your device, please visit the support page of your product.
      2. Warranty Not Applicable. The warranty does not apply in the following circumstances:
        1. if a repair has been attempted by any service centre not authorized by the product seller; physical damage i.e. product presenting clear signs of damage like broken screens, heavy dents, bent products, that can prevent a product from functioning properly; liquid damage i.e. any situation involving the submersion or splashing of an electronic device in any liquid/or when water indicator (if any inside the device) changes colour;
        2. original software alteration or modification (e.g. “root” for Android devices or “jailbreak” for Apple devices);
        3. if there has been use of non-original accessories with your purchased product;
        4. if the serial number is removed from the product;
        5. for maintenance and periodic checks of purchased products;
        6. for replacement of consumables (e.g. batteries, light bulbs, fuses, headphones or printer ink);
        7. where there has been abuse or misuse of the product e.g. by not using it for its intended purpose or not in accordance with manufacturer’s instructions on usage and maintenance;
        8. where there has been damage of a product’s battery caused by overcharging, failure to use in accordance with the specific instructions of core outlined in product user manual or where charged by chargers other than those approved by manufacturer; and
        9. if any of the seals on the battery enclosure or cells are broken or show evidence of tampering.
      3. Contacting Us (arranging a warranty). You can reach out to us by, going to the ‘Account’ section, click on ‘Contact Us’
    2. Warranties, representations & undertakings
      1. You warrant, represent and undertake that:
        1. you shall fully comply and will at all times continue to fully comply with all applicable laws, statutes and regulations, including, without limitation, all privacy laws and content regulation;
        2. you have full power and authority to enter into these Terms of Sale, and make payment in accordance with these Terms of Sale; and
        3. if you purchase a product on behalf of a business entity, you represent that you are authorised to act on behalf of such business and bind the business to these Terms of Sale.
      2. Subject to clause 6.1, our services are provided to you on an “as is” basis without representations, warranties or conditions of any kind. We disclaim all warranties, conditions and representations of any kind, whether express, implied or collateral, including, but not limited to, all conditions, representations or warranties of merchantability, of fitness for a particular or general purpose, of non-infringement, of compatibility or that our services are secure or error free or will operate without interruption or will be provided in a timely or proper manner or at all.
      3. The warranty in clause 5.1 will be your sole and exclusive remedy under these Terms of Sale.
    3. Liability
      1. Nothing in these Terms of Sale shall limit or exclude a party’s liability:
        1. for fraud, including fraudulent misrepresentation, perpetrated by that party;
        2. for death or personal injury caused by the negligence of that party; or
        3. for any other liability that cannot be limited or excluded under applicable law.
      2. Subject to clause 7.1, in no event will we, our parent company, subsidiaries and affiliates, and our and their directors, officers, agents, employees, suppliers, subcontractors or licensors be liable, whether based on an action or claim in contract, tort, negligence, breach of statutory duty or otherwise arising out of or in relation to these Terms of Sale for loss of profits, loss of data or information, business interruption or other pecuniary loss or for any special, indirect, incidental or consequential damages, even if we, our affiliates, directors, officers, agents, employees, licensors, subcontractors or suppliers have been advised of the possibility of such damages.
      3. In addition, to the extent permitted by applicable law, we (including our parent company, subsidiaries and affiliates and our and their directors, officers, agents, employee, suppliers, subcontractors or licensors) are not liable, and you agree not to hold us responsible, for any damages or losses resulting directly or indirectly from:
        1. supplying the products late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it or making payment as required;
        2. damages that may result from the unauthorized repair of the product;
        3. loss of any saved/stored data in products that are either repaired or replaced;
        4. reliance by you on the content or other information provided on the Site with respect to the product you order;
        5. your use of or your inability to use the ordered product;
        6. delays or disruptions to our Site or our services;
        7. viruses or other malicious software obtained from the use of the ordered product;
        8. damage to your hardware device from the use of your ordered product; or
        9. your loss of or inability to do business or similar as a result of our inability to deliver the product to you.
      4. Subject to clause 7.1, if clauses 6.3, 7.2 or 7.3 are held to be unenforceable or inapplicable for any reason, then the total liability (including legal fees) applicable to us, our parent company, subsidiaries and affiliates and our and their directors, officers, agents, employee, suppliers, subcontractors or licensors, to you, whether based on an action or claim in contract, negligence or breach of statutory duty or otherwise, arising out of or in relation to these Terms of Sale shall be limited to the lesser of, a) the price the product sold for on our Site and its original and return shipping costs; or b) AED 300.
      5. You agree to indemnify and hold us, our parent company, subsidiaries and affiliates and our and their directors, officers, agents, employee, suppliers, subcontractors or licensors harmless from and against any losses, damages and expenses (including legal fees and attorney’s fees) arising out of or relating to:
        1. any claims or demands made by any third party due to or arising out of your use of the Site and our services;
        2. your violation of any of provisions of these Terms of Sale, including, without limitation, any of the warranties, representations and undertakings; or
        3. your violation of any applicable laws.
    4. General
      1. Governing Law. These Terms of Sale and any non-contractual rights or obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of Dubai.
      2. Dispute Resolution:
        1. If you have any concerns or dissatisfaction with your purchased products, we encourage you to reach out to us for assistance. You can use our “Need Help?” feature available in your account on our website.
        2. If you are unable to resolve your issue under clause 8.2 (a) within forty-five (45) days of notifying the seller of your issue, any disputes or claims arising out of or in connection with these Terms of Sale, including any non-contractual rights or obligations arising out of or in connection with these Terms of Sale shall be referred to and finally resolved by arbitration under the Arbitration Rules of the DIFC – LCIA Arbitration Centre, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be Dubai International Financial Centre. The language to be used in the arbitration shall be English.
      3. Third Party Rights. A person who is not a party to these Terms of Sale has no right to enforce any of its term.
      4. Relationship of the Parties. Nothing contained in these Terms of Sales will be deemed or construed by the parties or any third party to create the relationship of partnership or joint venture between the parties, it being understood that the parties will at all times remain independent parties contracting for services.
      5. Further Assurances. The parties will do and execute or arrange for the doing and executing of each necessary act, document and anything reasonably within its power to implement and give effect to these Terms of Sale to its full extent, including, without limitation, assisting each other in complying with applicable law.
      6. Assignment. These Terms of Sale will be binding upon and ensure to the benefit of the parties and their respective successors and permitted assigns. You agree that you will not assign or transfer these Terms of Sale or any of your rights or obligations under these Terms of Sale, whether directly or indirectly, without first obtaining our prior written consent, such consent not to be unreasonably withheld.
      7. Entire Agreement. These Terms of Sale and the documents referred to or incorporated herein by reference contain the entire agreement between the parties with respect to the subject matter and supersede all prior agreements, negotiations and representations, written or oral, relating to its subject matter. Except as provided in these Terms of Sale and the documents referred to or incorporated into these Terms of Sale by reference, there are no conditions, representations, warranties, undertakings or agreements between the parties whether direct, indirect, collateral, express or implied.
      8. Amendment. These Terms of Sale cannot be modified, varied, amended or supplemented in any way by you. We reserve the right to modify, vary, amend or supplement these Terms of Sale at any time and from time to time. We will post the current version of these Terms of Sale on the Site and each such change will be effective upon posting on the Site or upon the date designated by us as the “effective date” (if any). Your continued use of the Site and our services following any such change constitutes your agreement to be bound by and its acceptance of these Terms of Sale as so modified.
      9. Severability. If any provision of these Terms of Sale is determined by any court of competent jurisdiction to be invalid, illegal or unenforceable, that provision will be severed from these Terms of Sale and the remaining provisions will continue in full force and effect so long as the economic or legal substance of the transactions contemplated hereby is not affected in any manner materially adverse to either of the parties.
      10. Force Majeure. Neither party will be liable for any loss or damage or for any delay or failure in performance due to acts beyond the control of such party whether or not such acts could reasonably be anticipated (including acts of God, legislative, judicial or regulatory acts of any provincial or the federal government, court or regulatory authority, acts of any of our subcontractors or any third party providers of goods or services to us, labour disruptions, blackouts, embargoes).
      11. No Waiver. Any waiver by us of any of the provisions of these Terms of Sale will not constitute a waiver of any other provision (whether similar or not), nor will any such waiver constitute a continuing waiver of that particular provision, unless expressly provided by us in writing.
      12. Survival. All provisions that either expressly or by their nature survive, will survive suspension or termination of your membership of the Site.
  2. Note:
    1) Please always keep the item’s original box to claim warranty as per SVCs policies.
    2) Clause no. 4 (Return) and Clause no. 5 (Warranty) mentioned above are not applicable to the Ang Gadgets in Minutes section on the Ang Gadgets platform. For Ang Gadgets in Minutes, please refer to the return policy and warranty policy. Rest all clauses shall be applicable as mentioned above.

Welcome to www.Ang Gadgets.com (“Site”).

These Terms of Use and all policies and additional terms (if applicable) posted on the Site set out the terms on which we offer you access to and use of our Site, services and applications including our mobile application (collectively, the “Services”). You can find all of our policies and additional terms here: www.Ang Gadgets.com (“Legal Documents”). These Legal Documents are incorporated by reference into these Terms of Use.

By accessing, registering and/or continuing to use or access our Services, you are agreeing to be bound by these Terms of Use and the Legal Documents with immediate effect. These Terms of Use and the Legal Documents are subject to change by us at any time. Your continued use of the Site following any such change constitutes your agreement to these Terms of Use and Legal Documents as so modified.

References in these Terms of Use to “you” (or similar) are references to you as an individual or legal entity as the case may be.

ABOUT OUR SITE

The Site is an e-commerce platform that allows enterprise users to offer and sell products, and individuals and enterprise entities to buy products.

We reserve the right to introduce new Services and update or withdraw any of the Services, in our sole discretion, and we will not be liable to you for exercising this discretion.

  • ELIGIBILITY AND REGISTRATION REQUIREMENTS
    • You are eligible to register as a buyer or seller and benefit from the Services if you meet the following eligibility criteria:
      • for buyers:
        • you are above the legal age for purchasing products in your country of residence; and
        • you are able to provide an address in the UAE or the Kingdom of Saudi Arabia (“KSA”) for delivery of products.
      • for sellers:
        • you are a legal entity duly registered in your jurisdiction;
        • you have a current trade licence;
        • you provide proof of authorisation for the individual who will be registering and using the Site;
        • you provide identification for the authorised person;
        • you can provide supporting bank details; and
        • you acknowledge and agree that for certain product categories, additional requirements might be applicable.
    • In order to register to the Site, you will need to provide us with certain information. Your registration to the Site may not be accepted if you do not provide us with the required information. We reserve the right to decline any registration without further explanation. We reserve the right to undertake such checks as are necessary to verify your identity.
    • Once you have successfully completed registration, your registration shall continue for an indefinite period, subject to suspension or termination in accordance with clause 6 of these Terms of Use.
  • YOUR OBLIGATIONS
    • When using or accessing the Services, you agree that you:
      • are responsible for maintaining the confidentiality of, and restricting access to and use of your account and password, and accept responsibility for all activities that occur under your account and password;
      • agree to immediately notify us of any unauthorised use of your password or account or any other breach of security;
      • will provide true, accurate, current and complete information about yourself and your use of the Services as required by us;
      • will not disclose to any third party (except as required or requested by us) a user’s information provided to you; and
      • will cooperate with our requests for additional information with respect to your eligibility and usage of our Services.
    • When using or accessing the Services, you agree that you will not:
      • post,list or upload in any manner any information which is blasphemous, defamatory, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever.
      • post, list or upload content or items in inappropriate or prohibited categories or areas on our Site, including:
        • content or items that may be considered culturally or religiously offensive in any way;
        • content or items which may not be considered to be in compliance with general local law, Islamic law, rules, morals, values, ethics and traditions;
        • content or items that may threaten national security;
        • content or items which may constitute or be considered to promote gambling;
        • securities, including shares, bonds, debentures, or any other financial instruments or assets of any description;
        • living or dead creatures and/or the whole or any part of any animal which has been kept or preserved by any means whether artificial or natural;
        • weapons of any description;
        • liquor, tobacco products, drugs, psychotropic substances, narcotics, intoxicants of any description and medicines;
        • items that to your knowledge are defective, fake, damaged, false or misleading or that may through normal use harm another Site user’s interest or health;
        • non-transferable vouchers; and
        • chemicals.
      • post items you do not have a right to link to or include;
      • post counterfeit or stolen items;
      • breach or circumvent any laws, third party rights or our systems, policies or determinations of your account status;
      • use our Services if you no longer fulfil the eligibility criteria or are not able to form legally binding contracts, or are temporarily or indefinitely suspended from using our Services;
      • fail to pay for items purchased by you, unless you have a valid reason as set out in any of our policies;
      • fail to deliver items sold by you (if applicable), unless you have a valid reason as set out in any of our policies;
      • use contact information provided to you during the course of a transaction on the Site to solicit additional sales offline or on another website;
      • manipulate the price of any item;
      • interfere with any other user’s listings;
      • take any action that may undermine the Site’s feedback and ratings systems;
      • post false, inaccurate, misleading, deceptive, defamatory or similar content;
      • transfer your account to another party without our prior written consent;
      • distribute or post spam, unsolicited or bulk electronic communications or similar;
      • distribute viruses or any other technologies that may harm our Services or the interests or property of other users;
      • infringe:
        • the copyright, trademark, patent, publicity, moral, database, and/or other intellectual property rights (collectively, “Intellectual Property Rights” ) that belong to or are licensed to us; or
        • any Intellectual Property Rights that belong to third parties;
      • harvest or otherwise collect information about users without their consent; or
      • circumvent any technical measures we use to provide the Services.
  • TRADE IN PROGRAM
    • Ang Gadgets in collaboration with any third parties, may offer a trade-in service, wherein you may trade in your eligible electronic device (the “Trade-in Device”) upon the purchase of a new phone device (the “Trade-in Program”). The Trade-in Partner will provide you with an estimated value for the Trade-in Device (the “Trade-In Value”). The Trade-in Value will be credited to your registered Ang Gadgets account as Ang Gadgets credit. You can elect to have the Ang Gadgets credit transferred to your bank account. This Trade-In Program is only available for selected brands and devices purchased online via Ang Gadgets’s website at www.Ang Gadgets.com or the Ang Gadgets App via the Trade-in option.
    • The Trade-in Program is subject to the following terms set out here
  • INTELLECTUAL PROPERTY RIGHTS
    • Except for the rights expressly granted under these Terms of Use:
      • all content included on the Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads and software is our property or the property of our licensors. We (or our licensors, as the case may be) retain all right, title and interest in and to the Site and the Services, including, without limitation, all Intellectual Property Rights therein; and
      • all rights, title and interest in and to any information, materials or other content that you provide in connection with your use of the Services, including all Intellectual Property Rights therein, will become our property.
    • You agree that you have no right to use any of our trademarks without our prior written consent.
    • All rights not expressly granted to you in these Terms of Use are reserved and retained by us or our licensors.
  • WARRANTIES, REPRESENTATIONS & UNDERTAKINGS
    • You warrant, represent and undertake that:
      • you shall fully comply and will at all times continue to fully comply with all applicable laws, statutes and regulations, including, without limitation, all privacy laws and content regulation;
      • you have full power and authority to enter into these Terms of Use and the execution and performance of your obligations under these Terms of Use does not conflict with:
        • any laws, rules, regulations or governmental guidelines to which you are subject to; or
        • any other agreements to which you are a party to or to which you are otherwise bound by;
      • if you create or use an account on behalf of a business entity, you represent that you are authorised to act on behalf of such business and bind the business to these Terms of Use. Such account is deemed to be owned and controlled by the business entity;
      • you own or have the authority to grant the rights and licences granted to us by you under these Terms of Use; and
      • any content you submit as part of your use of the Services and any products that you list do not violate the rights of any third party anywhere in the world including, without limitation, any Intellectual Property Rights (whether registered or not).
    • Subject to clause ‎5.1, the Services are provided to you on an “as is” basis without representations, warranties or conditions of any kind. We disclaim all warranties, conditions and representations of any kind, whether express, implied or collateral, including, but not limited to, all conditions, representations or warranties of merchantability, of fitness for a particular or general purpose, of non-infringement, of compatibility or that the Services are secure or error free or will operate without interruption or will be provided in a timely or proper manner or at all.
    • Furthermore, whilst we attempt to be as accurate as possible, we do not warrant that product descriptions or other content of any Service is accurate, complete, reliable, current, or error-free. Additionally, as a buyer, you agree that we are not responsible for examining or warranting the listings or content provided by us or third parties through the Services, and that you will not attempt to hold us liable for any inaccuracies or defects in any of the listings. As a seller, it is your responsibility to review the content of your listings for accuracy and you will not attempt to hold our catalogue/content providers or us responsible for inaccuracies.
  • LIABILITY & INDEMNITIES
    • Nothing in these Terms of Use shall limit or exclude a party’s liability:
      • for fraud, including fraudulent misrepresentation, perpetrated by that party;
      • for death or personal injury caused by the negligence of that party; or
      • for any other liability that cannot be limited or excluded under applicable law.
    • Subject to clause ‎5.1, in no event will we, our parent company, subsidiaries and affiliates, and our, and their directors, officers, agents, employees, suppliers, subcontractors or licensors be liable, whether based on an action or claim in contract, tort, negligence, breach of statutory duty or otherwise arising out of or in relation to these Terms of Use for loss of profits, loss of data or information, business interruption or other pecuniary loss or for any special, indirect, incidental or consequential damages, even if we, our affiliates, directors, officers, agents, employees, licensors, subcontractors or suppliers have been advised of the possibility of such damages.
    • In addition, to the extent permitted by applicable law, we (including our parent company, subsidiaries and affiliates and our, and their directors, officers, agents, employees, suppliers, subcontractors or licensors) are not liable, and you agree not to hold us responsible, for any damages or losses resulting directly or indirectly from:
      • the content or other information you provide when using the Services;
      • your use of or your inability to use our Services;
      • pricing, shipping, format or other guidance provided by us;
      • delays or disruptions in our Services;
      • viruses or other malicious software obtained by accessing or linking to our Services;
      • bugs, errors or inaccuracies of any kind in our Services;
      • damage to your hardware device from the use of products sold on the Site or our Services;
      • the content, actions or inactions of third parties using our Services;
      • a suspension or other action taken by us with respect to your use of the Services;
      • the duration or manner in which your listings appear in search results; or
      • your need to modify practices, content or behaviour or your loss of or inability to do business as a result of changes to these Terms of Use.
    • Subject to clause ‎5.1, if clauses ‎5.2 or ‎5.3 are held to be unenforceable or inapplicable for any reason, then the total liability applicable to us, our parent company, subsidiaries and affiliates and our, and their directors, officers, agents, employee, suppliers, subcontractors or licensors, to you, whether based on an action or claim in contract, negligence or breach of statutory duty or otherwise, arising out of or in relation to these Terms of Use shall be limited to the lower of:
      • the price the item sold for on our Site and its original shipping costs; and
      • the amount of fees in dispute not to exceed the total fees that you paid to us in the twelve (12) months prior to the action giving rise to the liability; or
      • SAR 300.
    • You agree to indemnify and hold us, our parent company, subsidiaries and affiliates and our, and their directors, officers, agents, employee, suppliers, subcontractors or licensors harmless from and against any losses, damages and expenses (including legal fees and attorney’s fees) (“Claims”) arising out of or relating to:
      • any claims or demands made by any third party due to or arising out of your use of the Services;
      • your violation of any of the provisions of these Terms of Use, including, without limitation, any of the warranties, representations and undertakings;
      • your violation of any applicable laws, including, without limitation, data protection or anti-spam laws; or
      • the manner in which you use our Services, including, without limitation, that the content you post, the items you list or your trademarks infringe the Intellectual Property Rights of any third party or that the content of your listings is slanderous, defamatory, obscene or violates any other rights (including privacy rights) of any third party (including other Site users).
  • SUSPENSION, TERMINATION & CANCELLATION
    • We may, at our sole discretion and without prejudice to any of our rights and remedies and without any liability to you, we may limit, suspend or permanently withdraw your access of our Services, cancel any product(s) order and/or remove hosted content submitted by you for any reason including, without limitation, the following:
      • if we believe that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Use;
      • If you use our Platform or Services for any unlawful and fraudulent purposes or in connection with a criminal offence or abuse our policy and rules;
      • You are suspected of inventory abuse or placing bulk order. The following shall (without limitation) constitute inventory abuse or placing bulk order:
        • Products ordered are not for self-consumption but for commercial resale;
        • Multiple orders placed for same product at the same address, depending on the product category;
        • Bulk quantity of the same product ordered;
        • Invalid address given in order details;
        • Any abuse or fraud used to place the order; or
        • Any order placed using a technological glitch/loophole.
    • We reserve our right to take appropriate action if you are suspected of acting fraudulently or if you file invalid and/or false claims or provides false, incomplete, or misleading information. You may be considered to be engaging in fraudulent activities if any of the following (without limitation) are met:
      • you don’t reply to the payment verification mail sent by us;
      • you fail to produce adequate documents during the payment details verification;
      • you misuse credentials not belonging to you;
      • you use invalid address, email and phone no;
      • you attempt to overuse a voucher code;
      • you return wrong or damaged product;
      • you refuse to pay for an order;
      • for COD items, you use fake currency notes to make the payment;
      • you abuse or harass the delivery staff;
      • miscellaneous activities conducted with the sole intention to cause loss to business/revenue to Ang Gadgets;
      • your return, undeliverable rate is very high and often the returned products are missing, fake or damaged; or
      • Repeated request for monetary compensation.
    • If your access to our Services or our Platform is terminated for any reason, we may delete any content or other materials relating to your use of the Service (including any credits earned through loyalty programs or reward points) and we will have no liability to you or any third party for doing so. However, your transactions details may be preserved by us for purposes of tax or regulatory compliance.
    • For the avoidance of doubt, any amounts paid and received by us in relation to a cancelled product(s) order will be refunded.
  • REPORTING VIOLATIONS OF THESE REQUEST TERMS OF USE
    • We are committed to ensuring that listed items and content on our Site comply with these Terms of Use. If you believe that a listed item or content breaches these Terms of Use, please notify us on the details in clause ‎‎8.12 and we will investigate.
  • Ang Gadgets AFFILIATES & ADDITIONAL FUNCTIONS
    • Ang Gadgets E Commerce Solutions One Person Company LLC and/or its affiliates (“Ang Gadgets’s Affiliates”) provide website features and other products and services to you when you use or sign-up as a buyer and/or seller on the Site. “Affiliate” means, with respect to a particular person, any entity that directly or indirectly controls, is controlled by, or is under common control with such person.
    • To enhance your experience across the Site and with Ang Gadgets’s Affiliates, you hereby agree that we may set-up additional services, functions and/or accounts on your behalf, by using the information you provide to us on the Site.
  • GENERAL
    • Governing Law. These Terms of Use and any non-contractual rights or obligations arising out of or in connection with it shall be governed by and construed in accordance with the applicable laws of KSA.
    • Dispute Resolution. If you have an issue with our Services, please contact us. We will endeavour to resolve your issue as soon as possible. Any disputes or Claims arising out of or in connection with these Terms of Use, including any non-contractual rights or obligations arising out of or in connection with these Terms of Use shall be referred to and finally resolved by KSA courts.
    • Third Party Rights. A person who is not a party to these Terms of Use has no right to enforce any of its terms.
    • Relationship of the Parties. Nothing contained in these Terms of Use will be deemed or construed by the parties or any third party to create the relationship of partnership, joint venture or agency between the parties, it being understood that the parties will at all times remain independent parties contracting for Services.
    • Further Assurances. The parties will do and execute or arrange for the doing and executing of each necessary act, document and thing reasonably within its power to implement and give effect to these Terms of Use to its full extent, including, without limitation, assisting each other in complying with applicable law.
    • Assignment. These Terms of Use will be binding upon and enure to the benefit of the parties and their respective successors and permitted assigns. You agree that you will not assign or transfer these Terms of Use or any of your rights or obligations under these Terms of Use, whether directly or indirectly, without first obtaining our prior written consent, such consent not to be unreasonably withheld.
    • Entire Agreement. These Terms of Use and the documents referred to or incorporated herein by reference contain the entire agreement between the parties with respect to the subject matter and supersede all prior agreements, negotiations and representations, written or oral, relating to its subject matter. Except as provided in these Terms of Use and the documents referred to or incorporated into these Terms of Use by reference, there are no conditions, representations, warranties, undertakings or agreements between the parties whether direct, indirect, collateral, express or implied.
    • Amendment. These Terms of Use cannot be modified, varied, amended or supplemented in any way by you. We reserve the right to modify, vary, amend or supplement these Terms of Use at any time and from time to time. We will post the current version of these Terms of Use on the Site and each such change will be effective upon posting on the Site or upon the date designated by us as the “effective date” (if any). Your continued use of the Services following any such change constitutes your agreement to be bound by and its acceptance of these Terms of Use as so modified.
    • Severability. If any provision of these Terms of Use is determined by any court of competent jurisdiction to be invalid, illegal or unenforceable, that provision will be severed from these Terms of Use and the remaining provisions will continue in full force and effect so long as the economic or legal substance of the transactions contemplated hereby is not affected in any manner materially adverse to either of the parties.
    • Force Majeure. Neither party will be liable for any loss or damage or for any delay or failure in performance due to acts beyond the control of such party whether or not such acts could reasonably be anticipated (including acts of God, legislative, judicial or regulatory acts of any provincial or the federal government, court or regulatory authority, acts of any of our subcontractors or any third party providers of goods or Services to us, labour disruptions, blackouts, embargoes).
    • No Waiver. Any waiver by us of any of the provisions of these Terms of Use will not constitute a waiver of any other provision (whether similar or not), nor will any such waiver constitute a continuing waiver of that particular provision, unless expressly provided by us in writing.
    • Communications. You can reach out to us by, going to the ‘Account’ section, click on ‘Need Help?’
    • Survival. All provisions that either expressly or by their nature survive, will survive suspension or termination of your membership of the Site.
  • CROSS BORDER (GLOBAL)
    • These terms and conditions are in addition to the standard Terms of Sale and Terms of Use on our website and mobile applications. Title and risk of loss for the items transfers to the recipient upon delivery to the carrier in the [UAE/ outside the destination country].
    • Each item in your order is sold by Bandidos Retail LLC, a subsidiary in the Ang Gadgets group (“Ang Gadgets”) or the seller that the item is specified as sold by (“Seller”).
    • Import Charges
      • Those items for shipment to countries outside of the United Arab Emirates (UAE) may be subject to taxes, customs duties, government charges and any other costs levied by the destination country (“ImportFee”). When purchasing International Products, you acknowledge that the sale occurs outside of the destination country and that you are importing the products for your personal use, which will be reflected on customs documentation. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Charges.
      • Further, in the event you wish to receive the order in the Kingdom of Saudi Arabia (KSA) you shall provide proof of residence, if any on-demand and may be subject to the legal requirements of KSA including but not limited to Iqama validation.
      • With respect to each item for which Import Charges have been calculated, you authorize Ang Gadgets or Seller (as applicable) to designate a carrier or agent (“Designated Carrier”) to act as your direct or indirect representative/ agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import Charges for such item and and provide any other information pertaining to you or your order to any governmental authority in the destination country or abroad, as may be requested.
      • “Import Charges Deposit” represents an estimate of the Import Charges that will be levied on the items in your order for shipment to countries outside of the UAE. By placing your order, you agree to allow Ang Gadgets and/or Seller (as applicable) to collect the Import Charges Deposit for the applicable items in your order. This fee will be used, on your behalf, to reimburse the Designated Carriers for the Import Charges that they have paid on your behalf to the appropriate authorities of the destination country.
      • You further agree that the Designated Carriers may disclose to Ang Gadgets or Seller (as applicable) the amount of actual Import Charges along with any other charges incurred by Ang Gadgets or Seller to make the order available to you outside UAE, levied on the item you have purchased from Ang Gadgets and/or Seller.
      • In the case of gifts or purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order.
      • Imports are subject to opening and inspection by customs and/or postal authorities. We may provide certain order, shipment, and product information, such as product names or titles, to the Designated Carriers, and such information may be communicated by the Designated Carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws. Customs authorities require the value of the gift item to be stated directly on the package. Therefore, even if the order is a gift, the package will be marked “Gift,” but the cost of the item will be stated on the customs form.
      • To obtain details regarding the Import Charges, or to obtain documentation or receipts in connection with customs clearance, you may contact the Designated Carrier specified in your shipment confirmation.
      • We will require you to provide us with your ID number and full name to ensure smooth customs clearance and prompt delivery of your order. Acceptable documents include your National ID name and number, or your name and number on any government-issued document providing proof of residence. Please note that the name on the ID card must match the name used for the order. For more information, you can visit this link to the Saudi Customs website.
    • Returns and Refund
      • In case of return of the items, in addition to the existing return conditions applicable to such items that are available on our website and mobile applications, you acknowledge that you will not receive any refund for the Import Charges.
      • When you request to return an item, the Seller may (at its sole discretion) elect to issue a refund without requiring a return, or require that you return the product to an address located either inside the KSA or, if different, your delivery country (“Local Return Destination“).
      • If you are required to return the item to a Local Return Destination, Ang Gadgets will decide (in its sole discretion) whether to forward the item to an address that is outside both KSA and your delivery country (“International Return Destination“), or otherwise how to handle it. By initiating the returns process, you expressly authorize Ang Gadgets to handle the returned product on your behalf. If the returned product is ultimately forwarded to the International Return Destination, you will be responsible for clearing the goods (as exporter of record), and you authorize us to do so on your behalf by allowing Ang Gadgets to designate a carrier who will act as your direct or indirect representative/agent with the relevant customs and tax authorities in the country of exportation.
    • General
      • Please note that Sellers may have policies that differ from Ang Gadgets’s terms and conditions. For items you have purchased from a Seller, please see the applicable Seller’s policies for any other terms and conditions that may apply to your purchase of such items, including the warranty of such items.
      • International items are marketed, distributed, and sold in the applicable source country listed in the above section but made available to you through Ang Gadgets. Consequently, some international items may not be designed to the same specifications as products of the destination country and may differ from versions sold in the destination country, including in their fit, default settings, age ratings, and language. Foreign versions of certain items, such as software and phones, may be region-locked against use in the destination country. Manufacturer warranties may not apply in the destination country and manufacturer service options may not be available. You are responsible for reviewing available product information to ensure that the international item you are purchasing meets your needs and expectations.
      • To the extent permitted by law, these terms are governed by and construed in accordance with the laws of the Dubai International Finance Center (“DIFC”). Any dispute shall be finally settled by arbitration under the Arbitration Rules of the Dubai International Arbitration Centre, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be the DIFC. The language to be used in the arbitration shall be English.
      • We reserve the right to make changes to these terms and conditions at any time by posting the changes on our website. You will be subject to the terms, conditions and policies in force at the time that you purchase the items.
      • The Arabic version of these terms and conditions was translated from English. The English language version is the definitive version. In case of inconsistency or ambiguity between the Arabic text and the English text, the English text will prevail.

Introduction

we Ang Gadgets E-Commerce owned by Ang Gadgets AD Holdings One Person Company a limited liability company, organized and existing under the laws of Dubai, United Arab Emirates (“UAE”) with trade license number 764928, having its registered address at office number 701, Emaar Properties P.O. Box 126251, Dubai, UAE (“us”, “we”, “our”) respect the privacy of all our users and are committed to protecting personal data collected through www.Ang Gadgets.com, and its associated mobile application (“Platform”)

This privacy policy (“Privacy Policy”) sets out the basis on which we collect and use any of your personal data, either collected directly from you or other from sources in connection with your access and use the Platform or any services provided by us including newsletters and any social media functions on the Platform (collectively, the “Services“). We understand the importance you place on your personal data, and we are committed to protecting and respecting your privacy. Please read the following Privacy Policy carefully to understand our practices regarding your personal data. By using the Platform and Services, you agree to the collection and handling of your personal data in accordance with this Privacy Policy. For the purposes of this Privacy Policy, the “Personal Data” shall mean and include the categories of data set out in Clause 2 of this Privacy Policy.

References to “user“, “you” or “your” (or similar) are references to you as an individual or legal entity as the case may be.
The Platform may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices/statements. When you leave our Platform, we encourage you to read the privacy notice of every website you visit.

1. WE DO NOT COLLECT CHILDREN’S DATA

This Platform is not intended for anyone who has not attained age of majority as per the relevant applicable laws that govern such individual. However, it is not possible for us to prevent certain users, including children, from fraudulently representing their age in order to gain access to the Platform. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately as described in Clause 12 of this Privacy Policy.

2. WHAT PERSONAL DATA DO WE COLLECT FROM AND/OR ABOUT YOU?

We collect your Personal Data in order to provide and continually improve the Platform and Services. Personal Data refers to any information that can identify you as an individual based on the identifiers. It does not include anonymized data i.e. a dataset from which individual identifiers have been removed. We collect, utilize, store, and transfer various types of Personal Data about you, which are categorized as follows:

  • Identity data includes details such as your first name, maiden name, last name, username or similar identifier, gender, title, nationality and date of birth/ birthday;
  • Contact data comprises your address, email address, and telephone number;
  • Transaction data involves information about payments made to and by you including but not limiting to your modes of payments, as well as details about products and services you have purchased from us;
  • Technical data encompasses your IP address, login data, browser type and version, operating system, mobile application version, time zone settings and location, device type, IDFA (in case of iOS users), as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc. and other technology used to access our website;
  • Profile data includes your username and password, your interests, preferences, feedback, your preferred language and survey responses;
  • Purchase data includes all the past orders and purchases you have made from the same user account, redemption information, fulfillment information and page-view information from the service providers that enable branding, fulfillment, and other operations on the Platform;
  • Browser data relates to how you interact with our website, products, and services;
  • Marketing and Communications data covers your preferences for receiving marketing materials from us and third parties, as well as your communication preferences.

Additionally, we collect, use, and share statistical or demographic information (“Aggregated Data”). Aggregated Data is data derived from your Personal Data but has been amended to remove personal identifiers and does not directly or indirectly reveal your identity. For example, we might aggregate Personal Data collected from the browser to determine the percentage of users accessing a particular website feature.

3. HOW DO WE COLLECT PERSONAL DATA ABOUT YOU?

We deploy the following means to seek Personal Data about you:

  • Directly: We collect your Personal Data directly from you through the Platform while you are:
    • registering on the Platform and other co-registrations (e.g. social media logins, etc.), subscribing to any of our Services, posting material on the Platform;
    • making payments, seeking refunds, and mode of payment;
    • participating in contests, promotional offers, opting-in for special schemes;
    • submitting reviews, testimonials or feedback;
    • during a support request / raising a complaint ticket with the Platform for refund, fraud transaction and replacement, among others;
    • a record of correspondence if you contact us through phone, e-mail or otherwise; and
    • browsing and conducting other activities on the Platform.
    • `
  • Indirectly: We also receive Personal Data about you from your friends/ relatives when they are making purchases for you or on your behalf, our vendors/ third-party service providers that enable you to seek our Services seamlessly. Our vendors include:
    • logistic and fulfillment service providers and/or partners;
    • marketing service providers;
    • your interactions with us on other platforms such as Facebook, Google, etc.;
    • payment service providers; and
    • in case you share any Personal Data of a third-party i.e. friends, relatives, or colleagues (any individual) with us while using our Services, you warrant that you have obtained the consent of the concerned individual to share their Personal Data with us as per this Privacy Policy.
  • Automatically: There is certain Personal Data about you that is collected automatically, while you use our Services through log files, cookies and other unique identifiers. We use log files to collect certain Personal Data about you. Log information is data about your use of the Service, such as IP (Internet Protocol) address, browser type, referring/exit pages, operating system, date/time stamps, and related data, which is stored in log files.

    We also use a limited number of cookies. A cookie is a small data file transferred to your computer (or other device) when it is used to access our Services. Cookies are used for many purposes, including to enable certain features of our Services and remember your preferences, your equipment, browsing actions and patterns, to better understand how you interact with our Services, to provide you advertising on and of the Service, and to monitor usage by visitors and online traffic routing. To the extent permitted by your preferred web browser, you can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the online services you wish to avail of. We use cookies to enrich your experience by remembering your online behavior while using the Platform and to improve the effectiveness of ads and Services. If you do not consent to the use of cookies by us, we request you to cease using the Platform immediately.
  • It is your choice not to provide certain Personal Data, but then it may impact on your ability to take advantage of many of our Services.

4. WHAT PURPOSES DO WE COLLECT YOUR PERSONAL DATA FOR?

We collect and use your Personal Data for the following purposes:

  • to provide you with information, products or Services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • to provide you with location-based services, such as advertising, search results and other personalized content;
  • to carry out our obligations arising from any contracts entered into between you and another entity using the Platform or between you and us;
  • to improve our Services and to deliver a better and more personalized service to you including to communicate with you in relation to Services via different channels (e.g., by phone, messages, e-mail, instant messaging applications);
  • to ensure that content from the Platform is presented in the most effective manner for you and the device you use to access the Platform;
  • to present you with discounted services and offers on special occasions such as your birthday and anniversary;
  • to notify you about changes to our Services;
  • for any other reasons which we deem necessary to enhance your experience of the Platform;
  • to administer and manage our incentives programs and fulfill your requests for incentives, and/or to allow you to participate in sweepstakes and to notify you if you are a sweepstakes winner;
  • to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Services;
  • to comply with local laws (e.g. your nationality to fulfill cross-border shipments, sellers’ information regarding place of establishment and bank account information for identity verification and other purposes); and
  • to prevent and detect fraud and abuse in order to protect the security of our customers, us, and others.

5. HOW WE USE YOUR PERSONAL DATA?

We will only use your Personal Data in the following circumstances:

  • Performance of a Contract
    We need to use your Personal Data to fulfill a contract with you or to take preliminary steps before entering into a contract. This includes accepting applicable terms and conditions or specific terms related to our Services. If you do not provide your Personal Data for these purposes, we may not be able to deliver our Services or enter into a contract with you, which could lead to the cancellation of a Service. We will inform you if this occurs.
  • Legal or Regulatory Obligation
    We may collect your Personal Data to comply with any applicable laws and/or regulations.
  • Legitimate Interests
    We may process your Personal Data based on our legitimate business interests and the interests of our customers when we improve our Services, when we detect and prevent fraud and abuse in order to protect the security of our customers, ourselves, or others and when we provide you with interest-based advertising.
  • Marketing and Communications Data
    We may also use your Personal Data to provide you with information about goods and services which may be of interest to you and enhance your Platform experience by way of service messages, new features, enhancements, special offers and events of interest. We may contact you via various channels, including without limitation emails, push notifications, web notifications, post, telephone, in-app messages, WhatsApp messages and news feed cards. We offer you the choice to receive these interest-based ads from us. You can choose not to receive these ads by contacting us on details mentioned in Clause 12 of this Privacy Policy and/or by clicking the “UNSUBSCRIBE” button in the mail or by sending a “STOP” message to any marketing communications sent by us through text messages or WhatsApp or follow any such similar directions as updated from time to time.

6. WHO DO WE SHARE YOUR PERSONAL DATA WITH?

Your Personal Data is important to us to provide you with our Services, and we are not in the business of selling your Personal Data to others. We share your Personal Data only with the third parties described below and with businesses that follow practices at least as protective as those described in this Privacy Policy:

  • Other Businesses. To offer you our Services, we may engage with other businesses who are affiliates of us and/or non-affiliated service providers (e.g. logistics businesses used to deliver products, marketing companies, payments processors to process online transactions, analyzing data etc.) and share your Personal Data with such businesses. We may involve other businesses in your transactions, who may store your Personal Data in a digital wallet to make your use of our Services more efficient.

    You understand that it is important that such businesses have access to the relevant Personal Data to perform their functions. We will ensure that these businesses do not use your Personal Data for other purposes. We may also receive Personal Data from these businesses (e.g. updated delivery and address information), which we may use (e.g. to correct our records and deliver your next purchase). These businesses shall be contractually bound to respect the confidentiality of your Personal Data and not use it for any other purposes.
  • Third Parties. We may share your Personal Data with any third parties for the purposes set out in clause 5 above. However, we ensure that all the businesses follow practices at least as protective as those described in this Privacy Policy. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. You can ask us or third parties to stop sending you marketing communications at any time by selecting your marketing preferences on the Platform or by following the opt-out links on any marketing message sent to you or by contacting us at legal@Ang Gadgets.com at any time.

    Additionally, you may be asked to provide additional Personal Data to participate in some of our market research activities, including competitions and promotions. (e.g. further Personal Data to establish your eligibility to win a prize). This Personal Data may be collected by us or our co-sponsors or vendors for the promotion. If you choose not to provide certain Personal Data, you might not be able to take advantage of the competitions and promotions. In case you decide to participate, please note that you should review such third parties’ privacy policies to see how they may use any Personal Data that they collect.
  • Business Transfers. As our business evolves, we may engage in buying or selling other businesses or services. In these transactions, customer Personal Data is typically included among the transferred assets but will continue to be protected under any existing Privacy Policy(ies) (unless, of course, the customer does not consent). In an event wherein we are acquired or if a substantial portion of our assets are acquired, customer Personal Data will be included as part of the assets being transferred.
  • Protection of the Platform and Others. We release Personal Data of users when we believe such a release is appropriate to comply with the law, law enforcement investigations and to protect the rights, property or safety of ourselves, our users or others. This includes exchanging Personal Data with other companies and organizations for various reasons, such as fraud protection and credit risk reduction.

07. HOW DO WE STORE AND HOW LONG DO WE STORE YOUR PERSONAL DATA?

The Personal Data that we collect from you may be transferred, stored and processed by staff who work for us or for one of our service providers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. We will store your Personal Data for as long as necessary to fulfill the purposes indicated in this Privacy Policy or as otherwise required by law. To determine the appropriate retention period for your Personal Data, we consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. In some circumstances we will anonymize your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

08. WHAT SECURITY MEASURES DO WE APPLY?

We design our systems with your security and privacy in mind. We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your Personal Data is treated securely and in accordance with this Privacy Policy, and in compliance with applicable laws, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Personal Data. We may, for example, use encryption technology to secure your Personal Data during transmission to the Platform as well as external firewall and on-host firewall technology to prevent network level attacks. Only those authorized employees, contractors, and agents who need to know your Personal Data in connection with the performance of their services are allowed to access this Personal Data. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

It is important for you to protect yourself against unauthorized access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential (for example, ensure that you sign off when you have finished using a shared device). Although we will do our best to protect your Personal Data, unfortunately, the transmission of information via the internet is not completely secure.

09. WHAT ARE YOUR DATA SUBJECT RIGHTS?

  • Under certain circumstances, you have the following data subject rights:
    • Right to be informed about the Personal Data being collected from you: If you have any questions as to how we collect and use your Personal Data, please contact us at legal@Ang Gadgets.com. Many of our Services also include settings that provide you with options as to how your Personal Data is being used.
    • Right to access the Personal Data about you: You are able to access a broad range of information about your account and your interactions with the Platform for the purpose of viewing and, in most cases, updating your Personal Data. Examples of Personal Data you can access easily on the Platform include:
      • up-to-date information regarding recent orders;
      • personally identifiable information (including name, e-mail, password, birthdate, communications and personalized advertising preferences);
      • payment settings (including credit card information); and
      • e-mail notification settings.
    • To request any additional information, please contact us at: legal@Ang Gadgets.com
    • Right to request access to your Personal Data: In certain circumstances, you are entitled to request access to your Personal Data held by us in a readable and clear format if technically feasible. To make such a request, please contact us at: legal@Ang Gadgets.com.
    • Right to request destruction of your Personal Data: To the extent permissible by applicable law, you may have the right to request destruction or erasure of your Personal Data. To make such a request, please contact customer service at legal@Ang Gadgets.com. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you.
    • Withdraw Consent / Right to Object: You may at any time withdraw consent for processing of marketing data to which you previously consented. You can opt-out of receiving future marketing communications from us at any time by adjusting your customer communication preferences through the unsubscribe link within the email communication. Also, you may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Platform works, and you may not be able to access or use certain areas of our Platform or full functionality.
    • Right to request correction of Personal Data: You may at any time request amendment to, and correction of, your Personal Data by reaching out to us on legal@Ang Gadgets.com.
  • Unless otherwise stipulated by the law, you will not be required to pay any fees in return for exercising your rights. In case you submit a request for exercising your rights, you will receive a response within the time limits set out in applicable law.
  • 10. HOW DO WE CHANGE OUR PRIVACY POLICY?
    As our business changes constantly, our Privacy Policy may also need to change however, we will inform you of any such changes by posting the updated version of the Privacy Policy on the Platform, and each such change will be effective upon posting on the Platform or upon the date designated by us as the “effective date”.

    We may e-mail periodic reminders of our notices and conditions, but you should check the Platform frequently to see recent changes. It is your obligation to regularly check the Privacy Policy. Your continued use of the Platform following any such change constitutes your agreement to this Privacy Policy as so modified from time to time.
    11. CONTACT US
    If you have any concerns about your Personal Data on the Platform, please contact us at legal@Ang Gadgets.com with a thorough description of your query or request.